This service is available to Griffith researchers (staff and HDR students) and general staff members that are associated with research projects.
Griffith researchers are able to easily invite their external research collaborators to share folders and files.
Details of how to get an account are located in the user manual.
You can use this service to store primary data and associated documentation from research projects being conducted at Griffith University.
The university is offering this service specifically to help researchers fulfil the requirements of the Australian Code for Responsible Conduct of Research and Griffith's Best Practice Guidelines for Researchers: Managing Research Data and Primary Materials.
This service should not be used to store the following:
If your data is sensitive in any way, you must carefully assess any service you use to store and share it. At a minimum, you should:
A lot of research data does not require security controls above and beyond the University's standard practices. This service:
You can also adopt good security practices as an individual and within your research team, such as:
Your research data might warrant special security controls if its unauthorised release could:
If you are unsure about whether your data requires extra security controls, please seek advice from the research ethics and integrity service in the Office for Research.
This service provides basic storage for folders and files.
Information Services also has a range of more specialised solutions for researchers whose data:
Contact us if you would like to discuss more specialised storage options.
You will initially receive a personal home drive on the service, with a limit of 5GB storage space. However, as a Griffith researcher, you can request multiple folders for your projects, and these shared folders provide you unlimited storage.
This structure is in place to encourage the organisation of content on a project basis and to ensure that the service is being used to support research at Griffith.
The maximum size of a single file is 8GB when uploading via the web interface. The sync clients have a much higher limit, files as large as 60GB have been tested. If you are uploading files larger than several GB in size it could be worth contacting us to discuss other options that are available to you.
Data is transferred via SSL/TLS encryption.
INS monitors its storage systems on a 24x7 basis.
Your data is stored in secure Griffith University data centres and managed by staff from Information Services.
Data is stored in a geographically distributed file system, with information being duplicated across two sites. You should be aware that while data is stored in multiple data centres, this is done by a process called replication. This means that a copy is made of your data in real time or near real time. This ensures your data is up-to-date in both sites. However, this mirroring process means that if you or one of your collaborators deletes a file, this delete action will be carried over to all copies stored on the servers. Replication systems are different from back up systems where a "point in time" snapshot can be restored.
To reduce the risks around accidental deletion by users, deleted files stay in the trash bin for 30 days. After that time, you will not be able to restore the deleted files.
When using this sytem, you should always keep your own backup of any important files in another system. You can also ensure that when setting access and editing rights on your folders and files that you remove the ability of others to edit and delete critical content.
Desktop and mobile apps are available that enable you to synchronise the contents of local directories on desktop machines and mobile devices to the Research Storage Service.
These apps are developed by a third party and are not developed or supported by Griffith University. If you choose to use these apps, you do so at your own risk and you must be aware of how the synchronisation works.
These tools offer bidirectional file synchronising. This means that the files in different places (i.e. on the Griffith Uni systems and on your desktop machine or mobile device) remain the same:
The system offers some ability for you to restore files that you have deleted within a certain time period (30 days), however you and your collaborators should be very careful when using the synchronisation apps to ensure that data is also backed up somewhere else and that extreme care is taken when deleting folders and files.
This service is designed to support active research projects in which data is being generated and changed frequently. Once a project is complete, you should consider moving your working data to Griffith's Archive Storage and depositing final state data into a subject or institutional repository.
Contact us if you would like to discuss moving your data at the end of a research project.
You should ensure that another active Griffith account holder has the ability to control access to your data before you leave Griffith.
Data without a Griffith owner may be archived by INS after a set time period, in consultation with the Head of School/Centre Director of the responsible group.
Information Services welcomes your comments and suggestions. You can provide feedback, or ask for assistance, using the contact us form. Please take the time to select the relevant category and be as descriptive as you can be, doing both of these helps us greatly when responding to your query.